Privacy Policy

Last Modified on 1/11/2023

At ShakeWell LLC we value the privacy of our customers and is committed to protecting the personal information that you share with us, in accordance with the California Consumer Privacy Act (CCPA). This privacy policy outlines the types of information we collect, how we use that information, and the steps we take to protect it, as well as your rights as a California resident if applicable.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use our website or services. By accessing or using our website or services, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of our website or services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect

We collect information from you when you make a purchase, create an account, subscribe to our newsletter, or participate in a survey or promotion. The types of information we collect may include:

  • Personal information, such as your name, email address, mailing address, and phone number
  • Payment information, such as credit card details
  • Demographic information, such as your age and gender
  • Information about your purchase history and preferences

How We Use the Information

We use the information we collect from and about you for a variety of purposes, including:

  • To provide and improve our website and services
  • To process and fulfill orders and returns
  • To communicate with you about your account and orders
  • To personalize your experience on our website
  • To send marketing communications and personalized advertisements
  • To understand and analyze our customer base and improve our products and services
  • To prevent fraud and other illegal activities

Sharing Your Information

We do not sell your personal data to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may share your information with third parties for the following purposes:

  • To fulfill orders and returns, we may share your information with our fulfillment partners and payment processors.
  • To send marketing communications, we may share your information with our marketing partners.
  • To understand and analyze our customer base, we may share your information with data analytics partners.
  • To prevent fraud and other illegal activities, we may share your information with law enforcement and fraud prevention partners. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from children under the age of 18. If we become aware that we have collected personal data from a child under the age of 18, we will delete that information as soon as possible.

Job Applicants

When you visit the “Careers” section of our website, we collect information you provide in relation to your job application, such as your contact information, professional credentials, educational and work history, skills, and any other information included in a resume. If you choose to provide diversity information, that would be collected as well. We use this information for recruitment purposes, such as evaluating candidates and monitoring statistics. It may also be used for the administration of our websites, and in certain cases, to comply with laws or legal requests, protect and defend legal rights, or in connection with a legal investigation.

Your Choices and Access to Your Information

You have the right to access, update, or delete your personal data at any time. You can do this by logging into your account on our website or by contacting us at support@drinkshakewell.com.

You can also opt out of marketing communications by clicking the "unsubscribe" link in any marketing email we send you or by contacting us at support@drinkshakewell.com.

You can also adjust your browser settings to block cookies or to receive a notification when a cookie is set. However, please note that some parts of our website may not function properly without cookies.

Rights of California Residents

As a California resident, you have the following rights under the CCPA:

  • Right to Know: You have the right to request information about the personal information we collect, use, and disclose about you.
  • Right to Request Deletion: You have the right to request that we delete your personal information.
  • Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information.
  • Right to Non-Discrimination for Exercise of Privacy Rights: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights under the CCPA, please contact us by email at support@drinkshakewell.com.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to Our Privacy Policy

We reserve the right to make changes to this privacy policy at any time. We will notify you of any significant changes by posting the new privacy policy on our website. Your continued use of our website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us by email at support@drinkshakewell.com.

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